The Johnson Family: How Three Siblings Coordinate Mom's Care

The Johnson family faces a challenge familiar to many: coordinating care for their mother Margaret across three different states and time zones. Here's their story.

The Challenge

Margaret, 78, lives in Ohio. Her three adult children are spread across the country:

• Sarah (Primary Caregiver) - Lives 20 minutes away in Columbus
• Mike - Lives in Denver, Colorado
• Lisa - Lives in Portland, Oregon

With Margaret's multiple health conditions requiring frequent doctor visits, keeping everyone informed was a constant struggle.

Before CareConnect

"We had a group text that was always blowing up," Sarah recalls. "Important information would get buried under 50 messages about scheduling. Mike and Lisa often felt out of the loop."

Mike adds: "I'd call Mom after appointments, but she couldn't always remember what the doctor said. I felt helpless being so far away."

The Turning Point

When Margaret had a health scare last year, the family realized they needed a better system. That's when they found CareConnect.

How They Use CareConnect Today

Shared Calendar All of Margaret's appointments are visible to everyone. Sarah assigns herself to local visits, while Mike and Lisa join virtually when possible.

Post-Appointment Notes After every visit, Sarah posts detailed notes that Mike and Lisa can read immediately. No more playing phone tag.

Task Assignment When Margaret needed help organizing her medications, Lisa researched pill organizers from Portland and had one delivered. Mike handled insurance questions. Everyone contributes based on their strengths.

The Result

"I finally feel like a real part of Mom's care team," says Lisa. "Even though I'm 2,000 miles away, I know exactly what's happening."

Sarah appreciates the reduced burden: "I'm still the one going to appointments, but I don't have to be the information hub anymore. The app handles that."

*Names have been changed to protect privacy. This story is representative of many CareConnect families.*